FAQ's

1.How do I place My Order?

Actually Go on the product page then click the “BUY IT NOW” button and follow the simple steps to complete your order.

2. How long will it take to handling & transit time in my order?

Handling time : 1-2 Business days ( Mon-Fri )

Transit time : 3-4 Business days ( Mon-Fri )

The Order cut-off time:  5.00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)

 

3. How day my Tracking Number get and working?
Tracking numbers can take 1 to 2 days to appear in the shipping carrier's system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact us the shipping carrier  support@skipthekip.com

4. I need help with a late order?

Orders typically shipping within 3 to 4 Business days.

5. What type of Payments Method do you Accept?

We accept :

 

  • American Express
  • Apple Pay
  • Diners Club
  • Discover
  • Meta Pay
  • Google Pay
  • Paypal
  • Shop Pay
  •  

    .
    6. How secure will my personal information?

    Your credit card information is encrypted during transmission using secure socket layer technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

    7. What if my order details are not received?

    Immediately contact our customer service team to brief your issues. Visit our return and exchange policy page for more information.


    8. How do I track my order?

    Once your order is dispatched, you will be notified with the tracking details through an email.


    9. Can I exchange for a different item?

    Please read our Refund & Exchange policy guidelines for more details.


    10. Do I need to pay the courier?

    No, We provide Free Shipping to United States.

    11. Do I need to pay the courier for returning?

    Yes, Customers have to bear charges for shipping back the item to us.

     

    If you have any questions, please feel free to contact us...

    Support: 24/7-

    Email: support@skipthekip.com
    Phone: +1 502-512-8259
    Address: 12900 Observation Circle, Louisville Kentucky 40243, United States